Pad Repairs

 How To Locate A Leak

The first thing you want to do is locate the leak. Inflate the pad and submerge it in a tub of water (a bathtub or swimming pool works well). Fold your fully inflated pad in half (so a 72” pad becomes 36”). Now fold the top half back on itself creating a “z” shape on one half. Submerge the unfolded half of the pad under water. Lean on the folded half with your elbow and check for any streams of bubbles. Press down hard on the pad to force air through any leaks. You will need to unfold and refold to check the head and foot of the pad as well as the top side and bottom side.

 If you find a small puncture (identified by a single steady stream of bubbles) mark it with a piece of chalk or masking tape. Let the pad dry and then deflate it. 

If you are unable to find the source of the leak or are not sure how to repair it, please fill out our Online Claim Form.

How To Patch a Pad (Insulated Air Core Ultra, Air Core Ultra, Q-Core SLX)

Note: Use the 3M peal and stick, self-adhering patches for the bottom of your pad. Do Not Iron.

1. Locate the leak. If you have trouble finding it, try submerging the inflated pad in water and look for bubbles.
2. Choose the appropriate patch size which will extend beyond the edges of the puncture.
3. Deflate pad and clean the surface around the puncture. Pad should be warm and dry before affixing the patch.
4. Peel and stick the repair patch. Do Not Iron.
5. Smooth entire patch to eliminate air bubbles. Press firmly to help adhesive hold. Let cure 5 minutes.
6. Inflate the pad and check the repairs.

How To Patch a Pad (Q-Core Deluxe)

Your pad is made of 2 different materials. We have provided 2 patch types to use depending on the material. The valve side is made of a stretch material and the bottom is made of a non-stretch material. It is essential to use the correct patch and attachment method for the material.

Bottom of pad - Non-stretch material

Note: Use the 3M peal and stick, self-adhering patches for the bottom of your pad. Do Not Iron.

1. Locate the leak. If you have trouble finding it, try submerging the inflated pad in water and look for bubbles.
2. Choose the appropriate patch size which will extend beyond the edges of the puncture.
3. Deflate pad and clean the surface around the puncture. Pad should be warm and dry before affixing the patch.
4. Peel and stick the repair patch. Do Not Iron.
5. Smooth entire patch to eliminate air bubbles. Press firmly to help adhesive hold. Let cure 5 minutes.
6. Inflate the pad and check the repairs.

Valve side of pad - Stretch material

Note: Use the patches with the clear shiny coating on the back for the valve side of your pad.  

1. Locate the leak. If you have trouble finding it, try submerging the inflated pad in water and look for bubbles.
2. Choose the appropriate patch size which will extend beyond the edges of the puncture.
3. Deflate pad and clean the surface around the puncture. Pad should be warm and dry before affixing the patch.
4. To affix to the patch, use an iron heated to 140-160℃/ 285-320F, medium heat or polyester setting.
5. Position the patch on the pad and press it with iron for 30-60 seconds until the patch is firmly attached to the fabric.
6. Remove iron and allow to cool.
7. Inflate the pad and check the repairs.

How To Patch a Pad (Hinman, Two Track)

Your Hinman and Two Track do not include a patch kit. For repairing punctures, slashes and abrasions we recommend applying SeamGrip by Gear Aid or Type A patches by Tear-Aid. Before you patch your pad, make sure it is clean and bone dry. If you use glue, allow it to dry fully (typically 3 hours) prior to using. Test your pad by inflating it and either sleeping on it or putting weight on it overnight (stacks of books or backpacks work well).

How To Patch a Pad (Legacy Model Pads)

Dab a drop of glue from your repair kit directly over the puncture; you do not need to use a fabric patch unless you have a slice in your pad. Allow the glue to dry (typically 3 hours). Test your pad by inflating it and either sleeping on it or putting weight on it overnight (stacks of books or backpacks work well).

How To Replace a Flange (Red Membrane)

What is the Valve Flange?

The red, silicone membrane included with your pad patch kit is called the valve flange. It forms a seal against your inflation valve allowing for air micro-adjustment and preventing backflow as you inflate your pad. 

Instructions

1. Open both valve caps on the pad and let all of the air out. 

2. Press down on the top of the valve flange to create separation and grab the edge of the flange through the bottom material of the pad. 

3. Pinch the valve flange through the pad material and pull it free from the valve. 

4. Remove the valve flange through the open deflator valve. 

5. Insert the new valve flange through the deflator valve with the stem oriented up towards the inflator valve. 

6. Align the stem through the opening, and pull it through until it snaps into place. You may choose to clip off the excess stem for easier inflating.